Experience : 1 - 5 Years
Location : Bengaluru/Bangalore
Education : UG - Any Graduate - Any Specialization PG - Any PG Course - Any Specialization
Desired Candidate Profile :
Essential Skills / Knowledge (Technical / Domain)
1. Linux
2. DNS, NIS, NFS, SMTP
3. OS knowledge / Troubleshooting skills
4. Scripting – Shell / Perl
5. L1 call Analysis
good communication as it’s a voice based process
Willing to Work in Shifts : Monthly rotational shifts
Job Description :
• Handle Helpdesk ticket resolution / escalations
• Debug/troubleshoot issues on Linux production servers
• Parse thru the various logs & identify the root cause & find out a work around
• A team-player with a passion for learning, and sharing information and experience
• Able to proactively identify and implement process and technical improvements
• Able to understand and adhere to guidelines for Best Practices & Standards, whilst constantly seeking to improve them
Willing to Work in Shifts : Monthly rotational shifts
Company Profile :
e4e is a global 'next-gen' business services company with focus on high-end technology, financial services and healthcare. Other highlights:* Backed by strong institutional investors: Canaan Partners, Walden International, Global Internet Ventures * Global delivery centers in U.S., Europe & India* 60% year-on-year growth in revenues, over a 100 customers and 3500+ employees * Rated by DQ-IDC as a Top Employer for 2004 and 2005* Ranked 14th in the Dataquest Top 20 - Services and Solutions Super guide 2006. * Rated 94% in customer satisfaction by Gallup
Company Name : e4e Business Solutions India Pvt. Ltd.
Website : http://www.e4e.com
Executive Name : Anand Kumar
Address :
e4e Business Solutions India Pvt Ltd
Maruthi Chambers (3rd Floor),No. 17/9C, 17/4C
Rupena Agrahara, Hosur Road
BANGALORE, Karnataka, India 560068
Email Address : careers_india@e4e.com
Telephone : 080-66183345
