Walkins for Field Server Support @ Progressive Infotech Pvt Ltd

Walkins for Field Server Support @ Progressive Infotech Pvt Ltd

Experience: 3 - 8 Years
Education : UG - Any Graduate - Any Specialization PG - Any PG Course - Any Specialization
Location : Mumbai

Job Description :

The candidate will be required to do provide technical support for Servers .The candidates should have hands on experience of HP server,Proliant, Blade server, PSE, SAN, NAS,Hardware server The candidate should have good communication and customer handling skills.


Desired Profile :

The candidate must be a certified MCSE/CCNA/BE/B. Tech (Computers Sc)

Contact : Dolarose Jacques
Progressive Infotech Pvt Ltd
507-508, Sahar Meadows Sahar Plaza Complex,Next
to Hotel Kohinoor Continental, Andheri Kurla
Road, Andheri(E),
MUMBAI,Maharashtra,India 400059
Telephone : 91-22-40993922
Email : nhrd.mumbai@progressive.in
Website : https:// www.progressive.in

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Walkins for IT CALL-CORDINATOR-2nd -6TH MARCH at 10am-5pm

Walkins for IT CALL-CORDINATOR-2nd -6TH MARCH at 10am-5pm

Experience : 1 - 5 Years
Education : UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Location : Mumbai


Job Description :

Any Graduate. The selected candidate will be required to attend and respond to customers' calls relating to their technical problems and queries. He/She will be a Single Point of Contact for Customers for support required at the client site. He/ She will need to co-ordinate with the Projects Team and Engineers to get the escalation resolved to the satisfaction of the customer. As an important member of the Service Delivery Team, the responsibility for IT Service delivery at large customer sites will lie with them. The Key Results areas will be Customer satisfaction, call closure norms like Response time / Resolution time, MIS reporting, asset management etc.


Desired Profile :

Graduate with Basic knowledge of computers with good communication skills. 2. Must be having expereince with the same industry.

contact :
Progressive Infotech Pvt Ltd
507-508, Sahar Meadows Sahar Plaza Complex,Next
to Hotel Kohinoor Continental, Andheri Kurla
Road, Andheri(E),
MUMBAI,Maharashtra,India 400059
Telephone : 91-22-40993922
Email : rd.mumbai@progressive.in
Website : http://www.progressive.in
Reference : Techical Helpdesk

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IT Help desk coordinator IMSI India Pvt Ltd

IT Help desk coordinator
IMSI India Pvt Ltd

Summary
Experience: 0 - 2 Years
Location: Delhi, Delhi/NCR, Gurgaon
Compensation: Rupees 60,000 - 70,000
Education: UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required

Industry Type: IT-Software/ Software Services
Role: Associate/Sr. Associate -(NonTechnical)
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Posted Date: 13 Feb

Desired Candidate Profile:

IT Help desk coordinator, Handlings the calls, log the tickets , should have the knowledge of outlook and MS outlookA service desk coordinator is to be a single point of contact for the users to report any IT related issues

Identification and Classification /Categorization of Tickets logged

Assigning Tickets to relevant workgroups

Followups on the Tickets with Engineers /Vendors until Call Resolution

Monitor the service desk tool for open incidents/ tickets

Ensuring complete notes updation

Adherence to documented processes

Escalation as per the escalation matrix & Follow up until resolution

Call analysis and generation of reports

Any other task which may fall under the purview of IT Service Desk assigned by the Site TL /Manager

 



Job Description

IT help desk coordinator, handlings the call, log the tickets , should have the knowledge of Outlook, MS outlook,A service desk coordinator is to be a single point of contact for the users to report any IT related issues

Identification and Classification /Categorization of Tickets logged

Assigning Tickets to relevant workgroups

Followups on the Tickets with Engineers /Vendors until Call Resolution

Monitor the service desk tool for open incidents/ tickets

Ensuring complete notes updation

Adherence to documented processes

Escalation as per the escalation matrix & Follow up until resolution

Call analysis and generation of reports

Any other task which may fall under the purview of IT Service Desk assigned by the Site TL /Manager



Keywords: IT help desk coordinator

Company Profile:

IMSI (http://www.imsi-pm.com/india) is a staffing, Consulting organization providing services to Fortune 500 clients in over 10 countries globally including US, UK and India.

Our range of Services includes:

* Consulting and staff augmentation services
* IT, Telecom and Engineering Staffing
* Helpdesk support services

 

Contact Details:

Company Name: IMSI India Pvt Ltd
Website: http://www.imsi-pm.com/india
Executive Name: Archana pal
Address: Not Mentioned
Email Address: archana.pal@imsiglobal.com
Telephone: 01352527407

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IT Specialist / Data Analyst / MIS / Database management Pride Technologies

IT Specialist / Data Analyst / MIS / Database management
Pride Technologies

Summary
Experience: 0 - 3 Years
Location: Chennai
Education: UG - B.Sc - Any Specialization, Computers,B.Tech/B.E. - Any Specialization, Computers,BCA - Computers
PG - M.Sc - Computers,M.Tech - Computers,MCA,PG Diploma - Computers

Industry Type: BPO/ITES
Role: Associate/Sr. Associate -(NonTechnical)
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Posted Date: 15 Feb

Desired Candidate Profile:

Knowledge on Java/DB2 preferred.

Strong knowledge of MS Access and Excel required,

Good communication skills,

Fast learner,

Self-starter and flexible to work on deadlines



Job Description

• Handle the database management in MS Access and MIS requirements in Excel for Pride Technologies to support reputed financial clients.

• Maintain internal accounting data in a centralized database for automated data reconciliation, analysis and reporting

• Write basic queries in programming languages compatible with Access to generate reports

• Prepare monthly dashboards for client reporting

• Provide query support to operations based on database information for day-to-day operational assistance.



Keywords: Data Analyst, MIS, Database management ,MS Office MS Access, MS excel,
Company Profile
Pride Technologies, LLC is a leading information technology and business process solutions firm that offers highly customized solutions at cost-effective prices. Headquartered in New York, NY - Pride Technologies offers a broad geographic reach with offices throughout the U.S., India and Brazil. Leveraging more than 20 years of experience Pride has enhanced its core competency of IT staffing services by creating client-centric, cost-effective IT and business process solutions. Pride Technologies serves Fortune 1000 clients in the financial services, retail, healthcare, and insurance industries offering contingent Staff Augmentation of IT professionals, Vendor Management, IT Hardware Procurement Services and Business Processing Outsourcing.

 

Contact Details

Company Name: Pride Technologies
Website: http://www.pridetech.com
Executive Name: saviour.manuel@pridetech.com
Address: Pride Technologies
No.602,Spencer Plaza Phase 1, 768,769 Annai Salai
CHENNAI,Tamilnadu,India 600002
Telephone: 9176666488

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Walk-in in Unisys India Pvt Ltd for Technical Support

Walk-in in Unisys India Pvt Ltd for Technical Support


We are conducting Walk-in interviews for Technical Support Representatives in our office.

Please find the details as below:

Walk-in Dates: 2nd March till 6th March.
Timings: 9.30AM to 4.00pm.

Venue Details:
Unisys India Pvt Ltd.,
7th Floor,
DLF Cybercity,
Gachibowli
Opposite to Gachibowli Stadium,
Hyderabad – 500019
Contact Person: Srikanth
Contact Number: 040 – 66241000


Key Qualifications:

• Experience 0 to 3 Years (Technical Support)

• Education PUC & Above

• Excellent verbal and written communication.

• Willingness and ability to work in shifts (24 x 7).

• Good Knowledge on Customer service

• Multitasking and coordination skills

• Team Player.

Core Competencies:

• Experience 0 to 3 Years (handling calls).

• Good in typing.

• Answers basic questions about installation, operation, configuration, customization, and usage of assigned products

• Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures

• Escalates complex problems to the Remote Support Engineering staff or Field Engineering

• Typically provides technical support for internal and external customers

• Escalates complex problems to higher level of expertise within organization

• Responsible for providing the first-line of after-sales telephone technical support of hardware, systems, sub-systems and/or applications for customers and/or employees

• Willing to work in shifts

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HCL Technologies Invites C-Professional @ Bangalore

HCL Technologies Invites C-Professional @ Bangalore
Tags: Bangalore, C/C++/ Systems, Experienced, HCL, Java/J2EE, Networking, Telecom, Testing and QA

HCL Technologies requires C / Java/ Testing – Professional – Feb 27th and 28th

Required Skills :

C & C ++ Developer:

C or C++ with Networking or Wireless networking (SE/LE/Tech Lead) 2 – 9 yrs

Testing Professional

•Network Protocol Development/Testing (SE/LE/Tech Lead) 2 – 8 yrs
o ATM, STP, RSTP, VPN, PPP, MPLS, Ethernet, IGRP, OSPF, RIP, BGP, IPV4, IPV6, WIMAX, WLAN, 802.11 standards

· CCNA Certified Professionals 1 - 3 yrs

•CCNP/CCIP/CCIE Professionals 2 - 6 yrs
•Test Automation (TCL/TK/PERL) 1 - 4 yrs
Java Developers:

· Java (LE/Tech Lead) 5 - 8 yrs

Domain Specialists:

•Domain / Technical expert: Telecom (Tech Lead/Manager/Architect) 6 - 12 yrs
o BlackBerry, WinCE, Windows Mobile, J2ME, Symbian, Android and iPhone.

Interested candidates can walk-in directly to the below venue:



Venue: 27th & 28th – feb-2010 Saturday & Sunday

HCL Technologies Ltd

“Surya Sapphire”,

Plot No.3, 1st Phase, Electronic City,

Bangalore -560100

Tel- 080 – 66267000 / 40317000

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